SHIPPING & RETURNS

Shipping Policy

Our order processing times and shipping times vary and estimates are provided at checkout.  After you place your order you will receive an order confirmation email.  You will also receive and email notification when your order has shipped.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.   For simple flat rate shipping, we offer $5.99 to the United States.  Orders over $50 will receive free shipping.

Expedited shipping will be displayed at checkout as well as estimates for delivery.

Return & Exchange Policy

We pride ourselves on unparalleled product quality. That’s why all our orders go through a 3-step quality check before we ship them out. However, if a damaged or mislabeled item was accidentally let through our quality control, or was damaged during shipment, we take full responsibility and provide a free replacement.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please send us an email to report a problem: support@magasense.com

 

Wrongly ordered sizes won’t be eligible for refunds as we make everything on demand, so requesting a size exchange would mean producing an entirely new product.  Please review size guide.  Lastly, we don't offer returns for buyers remorse.